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onsdag 15. april 2009
A new hotel in Liverpool!
The Ramada Plaza will open in Liverpool, in 2010. I welcome that, the city is in need of a good hotel. Although this will be a 4* property, it looks like it will be nice. Wonder if Liverpool will ever get a 5* hotel...?
fredag 10. april 2009
The Liner 3*, Liverpool, UK
April 2009, 3 days.
I NEVER choose this hotel! The problem with Liverpool is that they don't have 5* hotels and the best 4* are in the outskirt of the city-center.
Checking in was efficient and the receptionist was friendly. When entering the room we could hear some noise, it was like a generator or a fan. We went straight down and asked for another room. The receptionist knew about the noise, as she said she could move us to another room, at a lower floor, but not before the day after, as the hotel was fully booked. After reading some reviews it looks like all the rooms at the sixth floor have this incredible, disturbing noise. The worst thing was that it went on and off every 5 minutes, all night through. I didn't sleep much that night as I woke up every time the noise came on.
When we got a new room, we still heard the dreaded noise. We asked the concierge, who brought our luggage, to listen, if he heard it. And yes, he did. He said he would check it out and come back to us. He never came back. The good thing was that the noise was on the whole day, and went off about 11 in the night.
However, the room was ok, so was the bathroom. I didn't care about the toiletries. I knew how they were, so I brought my own Molton Brown (that I got at The Goring...:-)). At least I could PRETEND to stay at a good hotel when showering! :-D
The breakfast was surprisingly good. Egg, bacon, sausages etc...
Next time in Liverpool I will stay at another hotel.... This must be a... true 3*....:-D
I NEVER choose this hotel! The problem with Liverpool is that they don't have 5* hotels and the best 4* are in the outskirt of the city-center.
Checking in was efficient and the receptionist was friendly. When entering the room we could hear some noise, it was like a generator or a fan. We went straight down and asked for another room. The receptionist knew about the noise, as she said she could move us to another room, at a lower floor, but not before the day after, as the hotel was fully booked. After reading some reviews it looks like all the rooms at the sixth floor have this incredible, disturbing noise. The worst thing was that it went on and off every 5 minutes, all night through. I didn't sleep much that night as I woke up every time the noise came on.
When we got a new room, we still heard the dreaded noise. We asked the concierge, who brought our luggage, to listen, if he heard it. And yes, he did. He said he would check it out and come back to us. He never came back. The good thing was that the noise was on the whole day, and went off about 11 in the night.
However, the room was ok, so was the bathroom. I didn't care about the toiletries. I knew how they were, so I brought my own Molton Brown (that I got at The Goring...:-)). At least I could PRETEND to stay at a good hotel when showering! :-D
The breakfast was surprisingly good. Egg, bacon, sausages etc...
Next time in Liverpool I will stay at another hotel.... This must be a... true 3*....:-D
The Goring 5*, London, UK
March 2009, 4 days.
I booked this hotel through Expedia and got a fantastic offer. I payed about 120 Gbp./night in a single room without breakfast. I think the rack-rate is about 330!
I have read several good reviews from this hotel. Since it's also a member of Small Luxury Hotels of the World, I was sure this would be good.
The hotel is situated about 5 min. walking from the Victoria station. The check-in was efficient and quick and I got my room. When arriving at my room there were fruit and a bottle of water waiting for me. Nice!
The bathroom was nice and with Molton Brown toiletries. My favorite!
I never tried the breakfast, as it was not included. However there is a "breakfast/lunch-bar" down the road where I bought my breakfast and coffee every morning. I don't remember the name, but it was around the corner and through a small alley and then to the left. I recommend it highly instead of paying 23 (or similar) for the breakfast at the hotel. It may be very good, but so was the breakfast for 6 Gbp. too! :)
What I didn't like with this hotel was.... There were a Fitness and a spa connected to the hotel, but you have to walk for 5 min. to get there. I didn't use the spa because I don't like to walk outdoor after a spa-session. The internet was expensive, 20 Gbp. (I don't remember exactly) for 24 hours!
I would have thought this hotel to be like a true 5*. Everything was very nice, but it was lacking some of the personal touch. I felt more connected to the place where I had my breakfast than to the hotel!
I booked this hotel through Expedia and got a fantastic offer. I payed about 120 Gbp./night in a single room without breakfast. I think the rack-rate is about 330!
I have read several good reviews from this hotel. Since it's also a member of Small Luxury Hotels of the World, I was sure this would be good.
The hotel is situated about 5 min. walking from the Victoria station. The check-in was efficient and quick and I got my room. When arriving at my room there were fruit and a bottle of water waiting for me. Nice!
The bathroom was nice and with Molton Brown toiletries. My favorite!
I never tried the breakfast, as it was not included. However there is a "breakfast/lunch-bar" down the road where I bought my breakfast and coffee every morning. I don't remember the name, but it was around the corner and through a small alley and then to the left. I recommend it highly instead of paying 23 (or similar) for the breakfast at the hotel. It may be very good, but so was the breakfast for 6 Gbp. too! :)
What I didn't like with this hotel was.... There were a Fitness and a spa connected to the hotel, but you have to walk for 5 min. to get there. I didn't use the spa because I don't like to walk outdoor after a spa-session. The internet was expensive, 20 Gbp. (I don't remember exactly) for 24 hours!
I would have thought this hotel to be like a true 5*. Everything was very nice, but it was lacking some of the personal touch. I felt more connected to the place where I had my breakfast than to the hotel!
søndag 28. desember 2008
Le Meridien Piccadilly 5*
December 2008, 2 days.
Well, what can I say? I have always dreamed of staying at this hotel. When I found a fantastic offer at the internet (www.lastminute.com) I couldn't resist booking it.
Checking in went all well and the room was ok. Nothing special, but ok for a London-hotel to be. There were complimentary bottled water and the toiletries were their own brand. It may be good, but I never get the luxurious feeling when a hotel has their own brand of toiletries.
The beds were ok, but NO duvets here either! I can understand the "blanket-thing" in warm countries, but not in UK where the weather can be cold.
b
We didn't have breakfast in the room-rate, but there are both Cafe Nero, Starbucks and other places to get food and coffee nearby the hotel. The room also had a nice sitting area where we ate our breakfast.
The best with this hotel is the location. Unfortunately I never got the feeling of staying at a true 5* at this hotel either. If I had payed the full rack-rate I would have felt extremely disappointed. There were nothing I really disliked with this hotel, but there were nothing extraordinary with it either. It's a pity that hotel-managers never seem to understand that they are selling accommodation AND a "feeling", not only the accommodation.
If I will stay here again? Well, if I could get it for 129 pound a night, like I did when staying there in December, I would. But I would never pay rack-rate at 330 pound. Never, it's not worth it.
Well, what can I say? I have always dreamed of staying at this hotel. When I found a fantastic offer at the internet (www.lastminute.com) I couldn't resist booking it.
Checking in went all well and the room was ok. Nothing special, but ok for a London-hotel to be. There were complimentary bottled water and the toiletries were their own brand. It may be good, but I never get the luxurious feeling when a hotel has their own brand of toiletries.
The beds were ok, but NO duvets here either! I can understand the "blanket-thing" in warm countries, but not in UK where the weather can be cold.
b
We didn't have breakfast in the room-rate, but there are both Cafe Nero, Starbucks and other places to get food and coffee nearby the hotel. The room also had a nice sitting area where we ate our breakfast.
In the mini-bar we found this thing, a relief-pack..... :-D
The best with this hotel is the location. Unfortunately I never got the feeling of staying at a true 5* at this hotel either. If I had payed the full rack-rate I would have felt extremely disappointed. There were nothing I really disliked with this hotel, but there were nothing extraordinary with it either. It's a pity that hotel-managers never seem to understand that they are selling accommodation AND a "feeling", not only the accommodation.
If I will stay here again? Well, if I could get it for 129 pound a night, like I did when staying there in December, I would. But I would never pay rack-rate at 330 pound. Never, it's not worth it.
Mac Donald Spa Bath Hotel 5*
December 2008, 2 days.
The entrance
From the garden and the sitting-area outside. I can imagine it would be beautiful here in the summertime.
We arrived to the hotel late in the evening. There were no problem with checking in.
The room was nice so was the bathroom. The toiletries were from Molton Brown.
The hotel is situated in the outskirt of Bath, about 15 min. walking distance from the city-center.
We had continental breakfast in our room-rate. We could get cooked, full English breakfast for 6 pound extra, but found the continental breakfast to be enough. There were cerials, milk, juices, water, bread, butter, marmalade, fruits and even some ham.
I tried to get an appointment at the spa, but it was fully booked. However I had an hour in the swimming-pool and the spa-area and really got "my eyes up" for visiting the spa-area. There were a large swimming-pool inside connected to a smaller one outside. The outside had bubbles and it felt very nice to swim in the hot water while there was only 5*c outside! There were also 6 different steam-rooms. Do I need to say that I liked this after a hectic day? :-D
Was this a true 5*? Well, it looked like, but I never got the 5* "feeling". It's difficult to explain that feeling, but I got it at Palacio Estoril in Portugal.
The entrance
From the garden and the sitting-area outside. I can imagine it would be beautiful here in the summertime.We arrived to the hotel late in the evening. There were no problem with checking in.
The room was nice so was the bathroom. The toiletries were from Molton Brown.
The only complaint about the bed was that there was no duvet. I would believe a 5* hotel should have real duvets, not only blankets.
It was nice to have a sitting-area. We also got complimentary bottled water. Nice touch!
The hotel is situated in the outskirt of Bath, about 15 min. walking distance from the city-center.
We had continental breakfast in our room-rate. We could get cooked, full English breakfast for 6 pound extra, but found the continental breakfast to be enough. There were cerials, milk, juices, water, bread, butter, marmalade, fruits and even some ham.
I tried to get an appointment at the spa, but it was fully booked. However I had an hour in the swimming-pool and the spa-area and really got "my eyes up" for visiting the spa-area. There were a large swimming-pool inside connected to a smaller one outside. The outside had bubbles and it felt very nice to swim in the hot water while there was only 5*c outside! There were also 6 different steam-rooms. Do I need to say that I liked this after a hectic day? :-D
Was this a true 5*? Well, it looked like, but I never got the 5* "feeling". It's difficult to explain that feeling, but I got it at Palacio Estoril in Portugal.
søndag 30. november 2008
Gmex Oct. 2008
In October I went for a new competition in nails. This was the Professional Beauty North 2008.
I stayed at Radisson Edwardian Manchester, where I stayed last time in Manchester. I then had some bad experiences and wrote a complaint. I was promised an upgrade at my next visit. I got a junior suite!
The junior suite was bigger than a classic room. It also had a terrasse outside! I got complimentary water every day and wine and chocolate at my first evening.
I went to the restaurant for one evening. I went there with a friend and we both agreed it was a mixed feeling. The food was very good and we also got all those small dishes in between, which felt we were at a really nice restaurant. The only disappointment was that it was difficult to get in contact with the people working there. The seamed busy, but there were few people in the restaurant, so how come they were busy?
The breakfast is not extraordinary at this hotel. Not at all 5* breakfast. BUT the most irritating thing was that there were always a queue to get in to the breakfast. There were lots of free tables, but they were not clean. The first rule when working with people is, IF you are busy, never let the client see it. The people working at the breakfast ran around, they really looked stressed. AND it was stressing eating when people were running around.
When I booked this hotel I knew I would never get the feeling of a true 5* here. I only booked it because it's very close to the competition arena. It's a blessing to have the opportunity to walk to the room, have a rest or a nap, and then walk back. I will stay here next year too because of the location.
The best thing with this journey was that I won the competition! This competition was not as big as that in London, in May. It was a national competition in UK. But winning was a victory!
I stayed at Radisson Edwardian Manchester, where I stayed last time in Manchester. I then had some bad experiences and wrote a complaint. I was promised an upgrade at my next visit. I got a junior suite!
The junior suite was bigger than a classic room. It also had a terrasse outside! I got complimentary water every day and wine and chocolate at my first evening.
I went to the restaurant for one evening. I went there with a friend and we both agreed it was a mixed feeling. The food was very good and we also got all those small dishes in between, which felt we were at a really nice restaurant. The only disappointment was that it was difficult to get in contact with the people working there. The seamed busy, but there were few people in the restaurant, so how come they were busy?
The breakfast is not extraordinary at this hotel. Not at all 5* breakfast. BUT the most irritating thing was that there were always a queue to get in to the breakfast. There were lots of free tables, but they were not clean. The first rule when working with people is, IF you are busy, never let the client see it. The people working at the breakfast ran around, they really looked stressed. AND it was stressing eating when people were running around.
When I booked this hotel I knew I would never get the feeling of a true 5* here. I only booked it because it's very close to the competition arena. It's a blessing to have the opportunity to walk to the room, have a rest or a nap, and then walk back. I will stay here next year too because of the location.
The best thing with this journey was that I won the competition! This competition was not as big as that in London, in May. It was a national competition in UK. But winning was a victory!
Liverpool
In the summertime I was in Liverpool. I stayed at Radisson SAS Liverpool. As I have another blog from that hotel, I'm not writing a new one now...:)
I haven't been in Liverpool for two years. The city has changed since last time. The docks are the same, but there is a new shopping-center in between the main shopping area and the docks, Liverpool One. It was a real disappointment. For me, it seamed like the shops from the main shopping area just had moved to the shopping-center.
I haven't been in Liverpool for two years. The city has changed since last time. The docks are the same, but there is a new shopping-center in between the main shopping area and the docks, Liverpool One. It was a real disappointment. For me, it seamed like the shops from the main shopping area just had moved to the shopping-center.
søndag 2. mars 2008
More from The Capital
The breakfast-room was very nice. Pastries were placed at each table and you could find yourself to fruit, cereals, juices and water. For full English breakfast you had to order the hot food. In the beginning I felt it a little bit irritating, but when I got it, it was very nice. It was not lukewarm, but damping hot. Fantastic! And real eggs too, not the greasy powder-egg. I also got a cappuchino. Nice!
When I went to the beauty-show the door-man, who's always polite and nice, small-talked a little bit and wished me a nice day. I know it's his job, but for me, it was nice. When I came back, several hours later, he was still there and said he had been looking for me. It's great with that personnel service!
Today I ordered room-service. I was exhausted after the show and needed to relax. I ordered some kind of steak, but don't remember exact now, it was delicious. Served on a tray with a little flower, very nice. The only downside was that I got mayonais that was out of date, I saw it after I had eaten it, but don't think it'll be do any harm.... Don't hope so....
Another very little downside... They have turn-down service, but strangely enough, no "pillow-chocolate"! I say "strangely" because I would have expected it because everything else here is top-noch!
When I went to the beauty-show the door-man, who's always polite and nice, small-talked a little bit and wished me a nice day. I know it's his job, but for me, it was nice. When I came back, several hours later, he was still there and said he had been looking for me. It's great with that personnel service!
Today I ordered room-service. I was exhausted after the show and needed to relax. I ordered some kind of steak, but don't remember exact now, it was delicious. Served on a tray with a little flower, very nice. The only downside was that I got mayonais that was out of date, I saw it after I had eaten it, but don't think it'll be do any harm.... Don't hope so....
Another very little downside... They have turn-down service, but strangely enough, no "pillow-chocolate"! I say "strangely" because I would have expected it because everything else here is top-noch!
lørdag 1. mars 2008
The Capital Hotel, London
WOW!
I have found a REAL 5*!
I have only been at the hotel for some hours, and all I can say is: WOW!
When I arrived a nice woman checked me in, very efficient. Another woman came to bring me to my room. I was told I was upgraded to a junior suite! I had been in my room for some minutes when yet another woman handed me chocolate, The Times magazine and an envelope with a welcome card. What a nice gesture!
The bathrobes and an umbrella
One of the bathrooms
For lunch I went to Harrods, which is only 20 meters from the hotel, and bought me some sushi take-away. I went to Hyde Park to eat, but it was too cold to eat outside. Although the sun was shining it was very windy. Because I have such a big room, I think I am going to try out the room-service for dinner. The room-service menu is from the Capitals restaurant, which have 2 stars in the Michelin-guide. (PS. I never tried the room-service, but ended up at Wagamama at Harvey Nicols, take-away.)
When writing this (the previous was written in the morning) I am sitting in my large bed, in my large suite. I feel small and a little bit lonely... It feels strange to have all this space all by my own!
I have found a REAL 5*!
I have only been at the hotel for some hours, and all I can say is: WOW!
When I arrived a nice woman checked me in, very efficient. Another woman came to bring me to my room. I was told I was upgraded to a junior suite! I had been in my room for some minutes when yet another woman handed me chocolate, The Times magazine and an envelope with a welcome card. What a nice gesture!
The room is very nice. What I really like is the Molton Brown toiletries the extra toiletries from Korres, the "folded" and "plastic-packed" bath-mat, the slippers, the big bed, the walk-in wardrobe, the bathrobe etc... Of course, I also liked my two bathrooms, my two TV's and the large sitting area... :-D
The "folded" and "wrapped" bath-mat"
The bathrobes and an umbrella
One of the bathrooms
Another little present I got.... :)
For lunch I went to Harrods, which is only 20 meters from the hotel, and bought me some sushi take-away. I went to Hyde Park to eat, but it was too cold to eat outside. Although the sun was shining it was very windy. Because I have such a big room, I think I am going to try out the room-service for dinner. The room-service menu is from the Capitals restaurant, which have 2 stars in the Michelin-guide. (PS. I never tried the room-service, but ended up at Wagamama at Harvey Nicols, take-away.)
When writing this (the previous was written in the morning) I am sitting in my large bed, in my large suite. I feel small and a little bit lonely... It feels strange to have all this space all by my own!
fredag 22. februar 2008
A walk in Hyde Park
When going to Harrods, we went through Hyde Park. On the way home we did the same. First we ate take-away sushi bought at Harrods food-hall at a bench in the park. While walking there, with all my posh/heavy shopping-bags from Harrods, a cyclist was beeping. I then realised I was walking in the middle of the cycle track and moved fast. The cyclist, a woman, then screamed: "FU** off, you stupid people!" We were both shocked but burst into laughter and we laught for nearly five minutes...:-D
I forgot to buy nuts for the squirrels....
I forgot to buy nuts for the squirrels....
Afternoon tea at Fortnum & Mason
After some heavy hours with shopping we decided to try the afternoon tea at Fortnum & Mason. The tea-salon was all in the Fortnum & Masons light-green colours and a man was playing the piano. It cost a fortune, but it was all worth it! I am not very keen on the tea, but the small cucumber-sandwiches, scones with clotted cream and the cakes? I LOOOOOOVE it!
(This was supposed to be light green - the colour of Fortnum & Mason, but the camera did something with the colour....)
(This was supposed to be light green - the colour of Fortnum & Mason, but the camera did something with the colour....)
Radisson Mayfair - London
The hotel is a 5* hotel in... you guess.... Mayfair...:)
The check-in was quick and the receptionist followed us to the room. The room was nice. Not big, but not the smallest one either. The best thing with the room was that it had two chairs and a table so you don't need to sit in the bed (although I just love to sit in the bed watching TV while staying at hotels). We didn't have breakfast at the hotel and we didn't want to pay 25 Pound p/p for breakfast as there are lots of Starbucks, Pret's, Cafe Neros etc... in the area. We went out, bought breakfast and coffee and brought it to the room. It was great to not have to eat breakfast in the bed!
The bathroom was... a bit disappointing.... The toiletries was in DISPENSERS. I hate it! Although I am not a big user of the hotels toiletries I find it very exciting to see how "good" they are. And I have to admit, although I feel a little bit ashamed of it, I always bring the toiletries home. The worst thing is that I don't use them as I always use my professional products... :-) To my fairness my son uses them when he has physical education and when at the swimming sessions (3-4 times a week). So yes, it's always a big disappoinment with "environment-friendly" hotels.
I am not sure about this, but I think the shower SHOULD have been a "power-shower". There were not much power in the shower. Maybe our neighbors were showering at the same time? :-/ The pressure seamed to change a lot while I was showering, from low pressure to lower...
The next disappointment was that there were no chocolate at the turn-down service! I don't understand the point of turn-down service, but when they do have it, they should leave a chocolate.... at least if they want to call themself a 5*!
I didn't take any pictures of the bed. It looked like all the beds at Radisson!
The hotel have free wireless internet access and also a business-center with 5 pc's, free of charge. Fantastic!
All in all the hotel has a fantastic location, just 5 min. walk from Piccadilly Circus. If it's a true 5*? No, I would say it's a good 4*.
The check-in was quick and the receptionist followed us to the room. The room was nice. Not big, but not the smallest one either. The best thing with the room was that it had two chairs and a table so you don't need to sit in the bed (although I just love to sit in the bed watching TV while staying at hotels). We didn't have breakfast at the hotel and we didn't want to pay 25 Pound p/p for breakfast as there are lots of Starbucks, Pret's, Cafe Neros etc... in the area. We went out, bought breakfast and coffee and brought it to the room. It was great to not have to eat breakfast in the bed!
The bathroom was... a bit disappointing.... The toiletries was in DISPENSERS. I hate it! Although I am not a big user of the hotels toiletries I find it very exciting to see how "good" they are. And I have to admit, although I feel a little bit ashamed of it, I always bring the toiletries home. The worst thing is that I don't use them as I always use my professional products... :-) To my fairness my son uses them when he has physical education and when at the swimming sessions (3-4 times a week). So yes, it's always a big disappoinment with "environment-friendly" hotels.
I am not sure about this, but I think the shower SHOULD have been a "power-shower". There were not much power in the shower. Maybe our neighbors were showering at the same time? :-/ The pressure seamed to change a lot while I was showering, from low pressure to lower...
The next disappointment was that there were no chocolate at the turn-down service! I don't understand the point of turn-down service, but when they do have it, they should leave a chocolate.... at least if they want to call themself a 5*!
I didn't take any pictures of the bed. It looked like all the beds at Radisson!
The hotel have free wireless internet access and also a business-center with 5 pc's, free of charge. Fantastic!
All in all the hotel has a fantastic location, just 5 min. walk from Piccadilly Circus. If it's a true 5*? No, I would say it's a good 4*.
Radisson SAS Leeds
I have not stayed there but I went to the hotel and had a look. Unfortunately I didn't have the guts to ask to see some of the rooms... The hotel is very central, but I didn't like the entrance... It's the same as to the shopping-center behind the hotel! AND it looked like lots of the rooms had a view... over the shopping-center.... I think I will go for Marriot Leeds next time in Leeds. The only downside with that hotel is that they charged 16 Gbp for 24 hours with wireless internet! A rip off!
The restaurant at Marriott Leeds hotel
I ordered lamb from leg (or something like that) with grilled tomatoes, sautered onion and potatoe sticks (I think). The onions were good, the tomatoes were not grilled enough and the lamb tasted nothing.... I REALLY missed a nice sause. The potatoes tasted... potatoe... :) It would even have been better with KETCHUP, but I didn't dare to ask for...:)
When I sat there, I saw there is an Indonesian restaurant behind where I was sitting. I regretted I had not gone there in the first place, but how could I know?
PS. I went to the leisure-center before dinner. The swimming-pool looked great so did the gym.
When I sat there, I saw there is an Indonesian restaurant behind where I was sitting. I regretted I had not gone there in the first place, but how could I know?
PS. I went to the leisure-center before dinner. The swimming-pool looked great so did the gym.
Marriott Leeds hotel part two...:-D
After breakfast I asked the reseptionist to change room to a non-smoking. It's strange, I have never thought it would be so uncomfortable to sleep in a smoking room. But it is... The smell of smoke is in the curtains and the carpets. It feels like I have slept in an old bar.....
There were no problem of changing room. I was told to pack my things and leave it and somebody would take it to my new room when it's ready. Very nice!
There were no problem of changing room. I was told to pack my things and leave it and somebody would take it to my new room when it's ready. Very nice!
Marriott Leeds hotel
24.11.2007 - 26.11.2007
The hotel is very close to the railwaystation and in the middle of Leeds city center.
Check in was quick and effectiv and the receptionist was nice.
Whn I came to my room the smell of smoke kind of hit me. It was very strong and as a non-smoker, it's unconfortable. There were also an extra bed which tokk up a lot of space. I went to to reseption and asked for another room. The hotel was fully booked - impossible to change room, maybe tomorrow. When booking this hotel be aware you have to spesifically ASK for a non-smoking room, you don't get an option to choose it. I booked it through their own web-site. I asked to move the extra bed and went out to get some food.
An hour later, the bed was still there (and of course, also the smell of smoke...:-)) and I had to call the reseption. 30 min. later the bed was moved.
The hotel is nice so was my room. The bathroom and the toiletteries are very nice. Just be aware that the water in the shower is changing from cold to warm and back again. I like to shower in very hot water... and yes, I nearly scolded myself because the temperature suddenly changed.
The breakfast was very nice with portched (?) egg, two kind of sausages, two kind of mushroms, potatoes, blackpudding (YAK, I don't understand how they can eat it... sorry...), cereals, croisants, juices of all kinds etc... They also had bottled water, thumbs up for that! The only downside was that they had used scrambled eggs from powder, not from egg... It just don't look very nice when the egg is floating and you can see it's not real stuff...
When "hunting for food" yesterday I realised I am in shopping-heaven... :-D They even have Harvey Nicols here!!!
The hotel is very close to the railwaystation and in the middle of Leeds city center.
Check in was quick and effectiv and the receptionist was nice.
Whn I came to my room the smell of smoke kind of hit me. It was very strong and as a non-smoker, it's unconfortable. There were also an extra bed which tokk up a lot of space. I went to to reseption and asked for another room. The hotel was fully booked - impossible to change room, maybe tomorrow. When booking this hotel be aware you have to spesifically ASK for a non-smoking room, you don't get an option to choose it. I booked it through their own web-site. I asked to move the extra bed and went out to get some food.
An hour later, the bed was still there (and of course, also the smell of smoke...:-)) and I had to call the reseption. 30 min. later the bed was moved.
The hotel is nice so was my room. The bathroom and the toiletteries are very nice. Just be aware that the water in the shower is changing from cold to warm and back again. I like to shower in very hot water... and yes, I nearly scolded myself because the temperature suddenly changed.
The breakfast was very nice with portched (?) egg, two kind of sausages, two kind of mushroms, potatoes, blackpudding (YAK, I don't understand how they can eat it... sorry...), cereals, croisants, juices of all kinds etc... They also had bottled water, thumbs up for that! The only downside was that they had used scrambled eggs from powder, not from egg... It just don't look very nice when the egg is floating and you can see it's not real stuff...
When "hunting for food" yesterday I realised I am in shopping-heaven... :-D They even have Harvey Nicols here!!!
An apology from Radisson Edwardian, Manchester
A week ago I got an on-line guest comments card from Radisson Edwardian, Manchester. At Sunday I wrote about my experience with the hotel and today I got a phone-call from the guest relation manager at the hotel. He apologized about everything and asked for my SAS Eurobonus number to add my points. He also promised me to upgrade me to be a VIP guest and give me the best room/suit available for my next stay at the hotel. He also told he would arrange some extra drinks for me and personally look after me next time I'll stay in Manchester. Haha, I think I have to go to Manchester soon!
The best thing, it's not only me who have had complaints about the rude reseptionist!
This tells me it helps to complain! :-D
The best thing, it's not only me who have had complaints about the rude reseptionist!
This tells me it helps to complain! :-D
More Radisson Edwardian Manchester
As I said, this is a 5-star hotel. I expect much from a 5-star hotel and even more when it's a Radisson. I don't think I told about my check-in.
When I checked in the reseptionist looked kind of strange, as there were something wrong with my booking. I tried to ask him if there were something wrong, but he never answered, in fact, he didn't speak much to me at all. When he finallyu found me a room, I asked if I could have a late check-out. He just said: "No, the check-out time is 12.00 strictly!" How rude! I can understand that the hotel needs all the rooms, but if I was him, I would have PRETENDED to check and then say "I am so sorry, the hotel is full... blah... blah...." At least I would have felt he tried... At the other side, I have asked for late check-out time at other Radisson SAS hotels, and there has never been a problem.
When I came to my room, I found that I had forgotten to show my SAS Eurobonus card, to get my points. I went down to the reseption again and the same man was there. I asked him to register my stay at my card. He refused to do and said they had nothing to do with the SAS, they were an Edwardian, not a SAS hotel. I said I was pretty sure I could get points, but he was SO sure... He got me to feel like an idiot! When I came to my room I checked my booking, and guesse what? It is even written at my booking-papers that I get points for the stay! I also checked at www.sas.no and Radisson Edwardian AND Radisson SAS are partners.
The breakfast... It's ok, nice, full English, but it's not the breakfast I got at Radisson SAS Amsterdam or Liverpool. I missed the bottled water, the champagne (not that I DRINK it in the morning... it's just nice to know you CAN...:-)), and the big selection of bottled juice (I am a clean-freak and like everything that I know nobody can have "polluted"!). No, this was not a 5-star breakfast!
Today I went to the hotel, to eat lunch. Typically the "evel reseptionist" served me, the only difference was that he know was the "evel waiter". I asked for the bill when I got my food, I was in a hurry. Do you think I got the bill? Nope, I had to ask another waiter. When she finally came with the bill and I asked to put it on my room, she had to ask if it was possible. Another five min. more went on... Of course I could put it at my room!!!
Yesterday I wrote an e-mail to ask the hotel about my eurobonus points. Of course I haven't gotten any answer... And of course, my "complimentary bottle of water" never turned up.
I wonder if there will be any problem with the check-out tomorow... In my booking it is also written I have 30% off at all food bought at the hotel.. Will I have to fight to get it? :-/ Let's hope not...:)
When I checked in the reseptionist looked kind of strange, as there were something wrong with my booking. I tried to ask him if there were something wrong, but he never answered, in fact, he didn't speak much to me at all. When he finallyu found me a room, I asked if I could have a late check-out. He just said: "No, the check-out time is 12.00 strictly!" How rude! I can understand that the hotel needs all the rooms, but if I was him, I would have PRETENDED to check and then say "I am so sorry, the hotel is full... blah... blah...." At least I would have felt he tried... At the other side, I have asked for late check-out time at other Radisson SAS hotels, and there has never been a problem.
When I came to my room, I found that I had forgotten to show my SAS Eurobonus card, to get my points. I went down to the reseption again and the same man was there. I asked him to register my stay at my card. He refused to do and said they had nothing to do with the SAS, they were an Edwardian, not a SAS hotel. I said I was pretty sure I could get points, but he was SO sure... He got me to feel like an idiot! When I came to my room I checked my booking, and guesse what? It is even written at my booking-papers that I get points for the stay! I also checked at www.sas.no and Radisson Edwardian AND Radisson SAS are partners.
The breakfast... It's ok, nice, full English, but it's not the breakfast I got at Radisson SAS Amsterdam or Liverpool. I missed the bottled water, the champagne (not that I DRINK it in the morning... it's just nice to know you CAN...:-)), and the big selection of bottled juice (I am a clean-freak and like everything that I know nobody can have "polluted"!). No, this was not a 5-star breakfast!
Today I went to the hotel, to eat lunch. Typically the "evel reseptionist" served me, the only difference was that he know was the "evel waiter". I asked for the bill when I got my food, I was in a hurry. Do you think I got the bill? Nope, I had to ask another waiter. When she finally came with the bill and I asked to put it on my room, she had to ask if it was possible. Another five min. more went on... Of course I could put it at my room!!!
Yesterday I wrote an e-mail to ask the hotel about my eurobonus points. Of course I haven't gotten any answer... And of course, my "complimentary bottle of water" never turned up.
I wonder if there will be any problem with the check-out tomorow... In my booking it is also written I have 30% off at all food bought at the hotel.. Will I have to fight to get it? :-/ Let's hope not...:)
Sienna spa at Radisson Ewardian Manchester
After the show I went to get an appoinment at the spa. There were no problem getting the appointment and I had a 30 min. back and neck massage. I am not sure, but I didn't get the pampering feeling. It was nice, but I never got that spoilt good feeling.
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